Roller Doors Ltd (T/A www.metalgatesdirect.co.uk) ("Company" or "We") have the utmost respect for the privacy and security of the information we hold and have a firm commitment to protect it through our compliance with this policy.
The policy outlined below has been designed to describe the information we may collect from you or the information you may supply us with when visiting this website. In order to be as transparent as possible it describes our company practices with regards to the collection, use, maintenance, protection and disclosure of that information.
This policy does not apply to any information that may be collected to us through the following means:
From time to time this policy may change or be subject to amendments and as such your continued use of this website after we make any changes will be deemed to be an acceptance of those changes. For this reason we recommend that you check this policy periodically for updates, changes or amendments.
Information we collect about you and how we collect it
We collect numerous types of information from users of our website. This information may include:
We may collect this information in the following forms;
Information that you provide to us
Information collected about you both on and through our website may include;
Website usage details, IP addresses, Cookies and other technology
When you browse, navigate and interact with our website we may collect automatically certain information about your equipment, browsing patterns and actions. This includes;
Any automatically collected data is used for statistical purposes only and does not personally identify any individual. We only use this data to allow us to create a better user experience and a more personalized browsing experience. The information we collect allows us to;
The automatic collection of data may employ the following technologies;
Flash Cookies – Some features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences as you navigate to, from and on our Website. Flash cookies are not managed by the same browser settings as used for browser cookies.
Web Beacons – Certain pages of our the website [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or [opened an e-mail] and for other related website statistics (for example, recording the popularity of certain website pages and also for verifying system and server integrity).
During this process no personal information is collected automatically however it may be possible to relate this data to any personal information about you that we collect direct from you or via other sources.
How the information we collect about you is used
Any information that we collect about you or that you provide to us is used in the following ways;
Disclosure of your information
On occasion we may disclose aggregated information about the users of our website. This information does not directly identify any individual and is used solely for statistical purposes
The personal information that we collect or the information that you provide to us may be disclosed in the following ways;
Personal information may also be disclosed in the following ways
Correcting and accessing the information we hold on you
If you would like to establish the information we hold on you or would like to correct or delete any personal information we have been provided with please send us an email (the address can be found under the contact us page of our website). Please be aware we will not change any personal information that we believe to be in violation of law or legal requirement or where it would cause the information to be incorrect.
If you choose to delete any user contributions from the website these pages may still remain visible in cached and archived pages.
Roller Doors Ltd have implement measures that have been designed to ensure your personal information is protected against accidental loss, unauthorised access, disclosure, use and alteration.
You should be aware however that the safety and security of this information also depends on you. For example where you have been issued with a password (for accessing user accounts) you are responsible for keeping this secure. We therefore advise that passwords are not shared with other parties.
Whilst we try to ensure all personal information is protected to the best of our abilities it is important to understand that transmission of information across the internet cannot ever be completely secure and as such we cannot guarantee the security of this information when transmitted to our website. Any transmission of your information is done so entirely at your own risk.
Children Under 13 Years Old
Our website is not intended to be used by children under 13 years old. No person under the age of 13 may provide any personal information directly to us or through the use of our website. If this applies to you then you should not provide any personal information to us in including ordering, registering or posting public comments nor should you ever provide us with personal information about yourself including names, addresses, telephone numbers, email addresses or any other user name that you may use. If it is discovered we have inadvertently collected or been sent personal information from a child under the age of 13 without explicit parental consent the information will be permanently deleted.